Diane Trout (alienghic) wrote,
Diane Trout
alienghic

Charter outage information

Today during my 2 hour charter outage, I got a bit of information from charter about the outage. (Mostly because I was using their IM support. Charter rep name removed.

TTD : Description: All Available Services - California - Pasadena - Site Div 200 1010 - Node PA444 PA447 PA445 PA413 PA465 - Priority 3
TTD : Trouble Ticket # TRB000000499820
TTD : I apologize for any inconvenience this has caused. There is currently an internet, cable and TV network related concern affecting your area. Currently, we do not have an estimated time of repair; however, our technicians are working to resolve the issue as quickly as possible. We appreciate your patience while we work to resolve this concern.
Tags: charter
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